Return Policy

Our products have a 30-day return policy from the date of delivery or pick-up. All returns will not incur a restocking fee. Products returned must be new, unused, and in the original packaging.

For Defective and to Exchange Products

If you find that your product is defective, don't worry—we can exchange it. If the original product is no longer available, you can choose a similar product of equal value. If we can't find a suitable replacement, you'll receive a credit equal to the original price for your next purchase. Please follow these simple steps:

  1. If the product is defective, please contact us within 24 hours of delivery by completing the contact us form below with the following: A description of the issue or reason for exchange, item purchased, your order number or name of event you purchased item at, telephone number, and the best time to reach you.
  2. Please call 1 (713) 992-9922 or contact us for questions.

For Damaged Products

If you have received a damaged item and feel that it needs to be returned, please follow these simple steps:

  1. As a customer, you must inspect the merchandise.
  2. If the product is defective or damaged, please contact us within 24 hours of delivery by completing the contact us form below with a description of the damage, your order number, telephone number, and the best time to reach you.
  3. Please call 1 (713) 992-9922 or contact us for questions.